'Can you identify with the findings of a ProTech Lean3s case study conducted with a UK professional body?' By Jenny McTiernan, COO, ProTech – Following on from Part One of this case study which appeared on Lean Management journal Part Two: Counting what counts Deming also said, “In God we Trust – everyone else bring [...]
'Can you identify with the findings of a ProTech Lean3s case study conducted with a UK professional body?' By Jenny McTiernan, COO, ProTech – Part One: For over 20 years ProTech has been supporting clients in the ‘Not for Profit’ (NFP) sector by enabling them to transform their people, process and technology capability by deploying [...]
ProTech’s Chief Operating Officer Jenny Mctiernan discusses how an online personal experience for members of NFP’s is vital to their success. “A real online personalisation experience for members is about delivering the specific information that matters to that member, at the precise time they want it and in a way which is meaningful to them” [...]
The MemberWise ‘Harnessing the Web’ Research Report 2015 highlighted some of the key challenges facing membership organisations and associations as they continue to invest in technology change and integrate digital with back office functions whilst delivering products and services members want, for the lowest possible cost. It’s hardly any wonder that the pace of change is often [...]
