As COVID-19 forces changes to all of our working practices, awarding organisations are increasingly relying on remote office tools to maintain their service levels. To achieve this, a large proportion of organisations in this sector have selected Microsoft Teams as their communication and collaboration platform. Recently released figures showed that in the 18 days preceding [...]
The largest commercial impact of the COVID-19 pandemic is on companies that rely upon face-to-face activities for their revenue. Professional membership organisations fall squarely into this group and right now are unable to derive any income their usual high-value events, conferences, workshops or paper-based examinations.Negotiating this challenge requires a fundamental change in approach. Organisations in [...]
Qualifications present an important revenue stream for many professional membership organisations. Today though, these services are becoming extremely difficult to operate as the COVID-19 crisis shuts down in-person tuition and tightens operational spending. But while learners also need to minimise non-essential spending, they potentially have more free time whilst furloughed or working from home. If [...]
A recent Memberwise Digital Excellence survey identified member engagement, retention, acquisition and experience as the key goals for professional membership organisations. The currency that underpins all of these is your provision of value. Going the extra mile to provide this member value is more important now than ever, as it builds a positive perception of [...]
Awarding organisations are working hard to support their learners and centres throughout the COVID-19 crisis. Providing real value is the key to emerging from this unprecedented period ready to focus on recovery and growth. We have assembled a checklist of questions that summarise our advice to this sector. It should help you to uncover every [...]
At Protech, we’ve monitored some of the practical approaches taken by the world’s leading professional membership organisations within the Memberwise Influence list and combined it with the advice we’re giving to clients in this sector to assemble the following guidance. It’s more important than ever for these organisations to continue to drive relevant, timely benefits [...]
As the COVID-19 crisis continues, professional membership organisations and their employees are having to adapt quickly to new ways of working. But while some industries have long-since adopted a flexible-location working policy, the specific challenges within the membership sector have traditionally favoured an office-based working model. As one of these employees, the need to respond [...]
At Protech, we’ve reviewed some of the strategies adopted by the world’s leading awarding organisations within the Federation of Awarding Bodies directory and combined it with the advice we’re giving to clients in this sector to assemble the following list. It’s more important than ever for these organisations to engage with learners but this can [...]
Professional membership and awarding employees are adapting their lifestyles due to the pandemic and in many cases, starting to work from home. This may have previously been an alien concept and it can be hard to replicate the central role that office life plays in happiness, efficiency and collaboration. It’s a challenge because we are [...]
Protech has worked with a leading professional body to integrate its specialist CRM, ProConnect with the online community platform Hivebrite. The platform supports non-profit organisations to improve engagement with like-minded people across their industry. During these challenging times, it is really important for professional membership organisations to deliver timely, relevant benefits for their members. This [...]
