A recent Memberwise Digital Excellence survey identified member engagement, retention, acquisition and experience as the key goals for professional membership organisations. The currency that underpins all of these is your provision of value. Going the extra mile to provide this member value is more important now than ever, as it builds a positive perception of [...]
Protech can confirm they have been granted official supplier status for the Federation of Awarding Bodies as a result of our specialist CRM and website application ProConnect and its specialist qualification functionality. The Federation of Awarding Bodies is the collective voice of the UK’s qualifications and assessments industry, providing professional resources and support for the [...]
Awarding organisations are working hard to support their learners and centres throughout the COVID-19 crisis. Providing real value is the key to emerging from this unprecedented period ready to focus on recovery and growth. We have assembled a checklist of questions that summarise our advice to this sector. It should help you to uncover every [...]
Free e-book now available from CRM and Digital Specialist, Protech The COVID-19 pandemic is making it challenging for awarding organisations to support their learners. Continuing to engage and deliver value is particularly difficult if your organisations still predominantly offer paper-based qualifications and exams. This free e-book provides practical advice for awarding organisations through the pandemic [...]
At Protech, we’ve monitored some of the practical approaches taken by the world’s leading professional membership organisations within the Memberwise Influence list and combined it with the advice we’re giving to clients in this sector to assemble the following guidance. It’s more important than ever for these organisations to continue to drive relevant, timely benefits [...]
As the COVID-19 crisis continues, professional membership organisations and their employees are having to adapt quickly to new ways of working. But while some industries have long-since adopted a flexible-location working policy, the specific challenges within the membership sector have traditionally favoured an office-based working model. As one of these employees, the need to respond [...]
At Protech, we’ve reviewed some of the strategies adopted by the world’s leading awarding organisations within the Federation of Awarding Bodies directory and combined it with the advice we’re giving to clients in this sector to assemble the following list. It’s more important than ever for these organisations to engage with learners but this can [...]
Professional membership and awarding employees are adapting their lifestyles due to the pandemic and in many cases, starting to work from home. This may have previously been an alien concept and it can be hard to replicate the central role that office life plays in happiness, efficiency and collaboration. It’s a challenge because we are [...]
Last year’s MemberWise Digital Excellence survey reported that the retention of members was one of the three most important priorities for professional membership organisations. Today, as these organisations work through the pandemic, we believe that member retention is firmly in the number one spot. It’s crucial to maintaining revenue and will be a critical factor [...]
Protech has worked with a leading professional body to integrate its specialist CRM, ProConnect with the online community platform Hivebrite. The platform supports non-profit organisations to improve engagement with like-minded people across their industry. During these challenging times, it is really important for professional membership organisations to deliver timely, relevant benefits for their members. This [...]
