About Kim Smith

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So far Kim Smith has created 55 blog entries.

A Checklist for Providing Enhanced Learner and Centre Value

By |2021-08-06T16:09:18+00:00July 23rd, 2020|COVID-19 Resources, Sector Insights|

Awarding organisations are working hard to support their learners and centres throughout the COVID-19 crisis. Providing real value is the key to emerging from this unprecedented period ready to focus on recovery and growth. We have assembled a checklist of questions that summarise our advice to this sector. It should help you to uncover every [...]

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How Awarding Organisations Can Drive Learner Engagement Through the Pandemic and Beyond

By |2021-04-12T18:40:32+00:00July 16th, 2020|E-Books, Sector Insights|

Free e-book now available from CRM and Digital Specialist, Protech The COVID-19 pandemic is making it challenging for awarding organisations to support their learners. Continuing to engage and deliver value is particularly difficult if your organisations still predominantly offer paper-based qualifications and exams. This free e-book provides practical advice for awarding organisations through the pandemic [...]

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Actionable Advice for Membership Organisations During COVID-19 and Beyond

By |2020-10-12T20:44:24+00:00July 7th, 2020|COVID-19 Resources, Sector Insights|

At Protech, we’ve monitored some of the practical approaches taken by the world’s leading professional membership organisations within the Memberwise Influence list and combined it with the advice we’re giving to clients in this sector to assemble the following guidance. It’s more important than ever for these organisations to continue to drive relevant, timely benefits [...]

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Six Ways for to Maintain Productivity and Focus Whilst Working Remotely

By |2020-10-12T20:42:28+00:00July 7th, 2020|COVID-19 Resources, Sector Insights|

As the COVID-19 crisis continues, professional membership organisations and their employees are having to adapt quickly to new ways of working. But while some industries have long-since adopted a flexible-location working policy, the specific challenges within the membership sector have traditionally favoured an office-based working model. As one of these employees, the need to respond [...]

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Actionable Advice for Awarding Organisations During COVID-19 and Beyond

By |2020-10-12T20:59:59+00:00July 7th, 2020|COVID-19 Resources, Sector Insights|

At Protech, we’ve reviewed some of the strategies adopted by the world’s leading awarding organisations within the Federation of Awarding Bodies directory and combined it with the advice we’re giving to clients in this sector to assemble the following list. It’s more important than ever for these organisations to engage with learners but this can [...]

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10 Tips for Maintaining Mental Wellbeing During the Pandemic

By |2020-10-12T21:55:02+00:00July 6th, 2020|COVID-19 Resources|

Professional membership and awarding  employees are adapting their lifestyles due to the pandemic and in many cases, starting to work from home. This may have previously been an alien concept and it can be hard to replicate the central role that office life plays in happiness, efficiency and collaboration. It’s a challenge because we are [...]

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Nine Actions to Drive Member Retention

By |2020-10-12T20:46:54+00:00July 6th, 2020|Sector Insights|

Last year’s MemberWise Digital Excellence survey reported that the retention of members was one of the three most important priorities for professional membership organisations. Today, as these organisations work through the pandemic, we believe that member retention is firmly in the number one spot. It’s crucial to maintaining revenue and will be a critical factor [...]

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Protech Supports Integration with Online Community Platform Hivebrite

By |2020-10-12T21:59:13+00:00July 3rd, 2020|Company News, COVID-19 Resources|

Protech has worked with a leading professional body to integrate its specialist CRM, ProConnect with the online community platform Hivebrite. The platform supports non-profit organisations to improve engagement with like-minded people across their industry. During these challenging times, it is really important for professional membership organisations to deliver timely, relevant benefits for their members. This [...]

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Protech Supports Professional Membership Organisations to Improve its Member Payment Experience

By |2020-10-12T22:00:32+00:00July 2nd, 2020|Company News, COVID-19 Resources|

Protech has further improved its ProConnect web capability by providing a seamless direct debit solution within the member application process of a leading professional membership bodies corporate website. This new functionality has been incorporated into the standard member application process so that when the customer is applying for membership, they have the option to easily [...]

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ProConnect Solution Facilitates Event Abstract Process

By |2020-10-12T22:01:10+00:00July 2nd, 2020|Company News|

Protech can announce that its ProConnect solution can now support professional membership organisations to facilitate the process of submitting and reviewing event abstracts for academic conferences. The new functionality within the events area of ProConnect supports an online self-service approach for members to easily submit their abstracts. It also supports back office processes, allowing professional [...]

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